Privacy Policy by Printer Technical Support!

Policy

Printer Support will provide you with a detailed webpage comprised of terms and conditions to deal with an agreement. It is to be advised to read the conditions carefully before going to the website and acceptance from your side is mandatory for the usage of Printer Support. But if at any point you feel like that terms and conditions are suitable not to you then in that case you are free to leave the page. The plan you have opted for will be provided to you only when you accept the terms and conditions and got yourself registered as a customer. And to being a customer you are supposed to first deposit the fee and in return can ask for technical support. After getting registered it’s the responsibility of Printer Support to update you regularly about the norms so as to provide you the latest version of terms and conditions.

Terminology:

Printer Support website uses a range of terminology following:

  • Terms like “you”, “your” and “customer” are the ones to be used to have a complete access of the Printer Support as far as terms and conditions are concerned.
  • Remote control of Hitek provides the online technical support which can be defined by the terms like “We”, “Us” and “Our”.
  • Term like “Third party” is to be used in the case of registered customer wishes to use the product and services.

Terminology is to be designed as per the customer’s need which includes offer, acceptance, registration so as to provide the support and services according to the valid law.

Provider’s Obligation:

Printer Support obligations toward completing the service are as follows:

  • Printer Support promises to meet all your requirements totally with their efforts.
  • When you opt for any plan offered then it became our utmost responsibility to provide the technical support.
  • Technical support is easily accessible via just a click.
  • All your plans are to be designed in such a way so as to keep the privacy and total security.
  • The most important deal is that we believe in cancellation policy so as to refund all your hard earned money.

Customer’s Obligation:

There are few of obligations for the customer as well:

  • It is to be expected from the customer that they will use the support intelligently and will not provide the access of your account to anyone else.
  • The customers are not supposed to ask for the support in case of the hardware or software which is not registered.
  • Any kind of calls, abuses, shout or ill treat to the supporters will not be tolerated in the names of technical support.
  • Instructions are required to be listened carefully while provided to you by the experts.

Privacy Statement:

Printer Support privacy statement is totally strict and we commit to our clients to protect their information and in our company your details is to be accessed by just the authorized person and apart from that nobody can access the count. And if by any chance such thing happens then the matter is to be taken to the civil proceedings against the guilty.

Confidentiality:

Printer Support is one such company which got registered under Data Protection Act 1998 and we are one such company which doesn’t provide any of your personal information to the unauthorized person. Personal details are to be given to the technical support so as to help you or keep you inform about the company's policies time to time.

Disclaimer:

The website of Printer Support provides the basis of information which majorly excludes the warranties, contents, liabilities for damage which comes out while using the website.

Price:

The fee of the plan is to be deposited for online technical support to the company so as to get the services.

Payment:

Printer Support major advantage is that you can pay the fee via credit card or e-check or cash but it is advised to pay through in a secured way. The amount you need to pay is as per the plan you opt for and once your payment got done only then you can avail the technical support from the website.

Cancellation Policy:

Printer Support also provides you with cancellation policy where you can even cancel you plan within the span of 24 hours and the only condition applied is that in that very particular time you should make sure that you have not applied for any kind of technical support along with that there will be a deduction of small amount for the consultation charges.

Refund Policy:

Printer Support does refunds your money when technical support could not able to help you even for once or when to solve your query was beyond their reach. As per the incidental plan, it can be seen that any of the issue takes almost 7 days max to get resolved but there are times when it doesn’t then in that very cases your money will be refunded totally.

Termination:

Printer Support has the complete right to terminate the service based on following conditions:

  • Any kind of misuse or abuse to technical support.
  • Any kind of data damage will also leads to the termination.
  • Violation of terms and conditions

Indemnity:

While signing the contract you are supposed to fill the indemnity that the customer will make use of the company’s services without violating any of the agreement.

Links To Te Website:

It is to be expected from the customer that you will not create any of the link of the company’s website without any prior notice. If you are found guilty then the matter will go to legal actions.

Copyright Notice:

Printer Support logo, brand name and services available by them are the websites trademark and has the complete copyright contains the proper intellectual property rights.

Law:

Printer Support all legal actions will be taken to the court and will honor the customer rights.

Privacy Policy:

This will help you understand how Printer Support keeps your information safe and secure. All information that you share with us via our website or with our support team is kept entirely confidential. We ensure that every bit of information is protected and is not shared with any third party. This page may be updated on regular bases as and when required. You may keep a check on this for updated privacy policy statement.

Printer Support restrict all unauthorized access including debarring disclosure of private details which is recorded online while you opt for our service

What we collect from you-

Personal Information: It is mandatory to share personal information for online registration. This includes your name, email, phone number, contact address and other details. We will use your personal details to contact you for providing the services. Your information is saved with us for further communication.

Cookies Information: for better services, we use this information from your computer system, which is directly not provided to you.

Payment Information: We would require your credit card details and other processing information to complete payment transaction. It is for one time use and is not saved with us. The service is rendered once the payment is completely processed.

Whatever we gather, it is basically used for:

Internal Record: This helps us to determine you as our registered customer. We can then search you and your information in our database that you may have provided to offer you services at the time scheduled for a specific time demanded by you.

Renewal Notification Purpose: We use your information for intimating you before the expiry of your opted service, so that you can renew our service once again. The notification is sent to your email or chat message. We may even use your phone number in case of urgency.

Offers and Services Promotion Purpose: We use your information for introducing our newly launched offers and services to you. This helps you to know our latest products and services offered at a lower rate to our registered customers. The services may interest you and you might purchase our products and services for added benefit.

Customer Survey Purpose: We use your information to contact you for surveying our customers for market research. This helps us update our supports and services according to the current market need. The update can be observed from our Website.

The Information That You Provide Can Be Controlled:

Personal Information Control: You can control the use of your information by emailing us at our customer service email address. We will not use your information for marketing purpose.

Personal Information Rectification: You can rectify your incorrect or incomplete information through our customer service email address. We will rectify the information as soon as possible.

Printer Support will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to customer service email address.

Our Contact

Following are our contact details:

Toll Free Number:        1-855-704-4301

Email Address:            contact@printersupport.ca

Contact Us Form:        www.printersupport.ca/contact

Disclaimer:

Printer Support is an independent provider of technical support services. Names, logos and trademarks used on this site belong to their respective owners and are shown for reference purposes only. Printer Support does not claim any association or ownership of such third party names, logos and trademarks. The information and related content contained in Printer Support's web site is provided solely for informational purposes and should not be construed as professional advice. Printer Support also does not make any representations about, nor is it responsible for, any third-party content which may be accessed through its website.

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